What are the responsibilities and job description for the Lead at Adventure Point - Winter Seasonal/Full Time - Keystone, CO position at vailresorts.valhalla.stage?
Keystone - With three unbelievable mountains, tons of outdoor adventures, lodging and dining all in two unique villages, it’s clear that Keystone is the best place to experience the best of the Rocky Mountains. The fun and excitement is all in one convenient location. Right here!
The Keystone Snow Tubing Hill is a thrilling feature for both kids and adults. Operating throughout the day and into the evening - this is a great position for anyone who loves being outside in an alpine environment, meeting and interacting with guests all day. A lead is also responsible for delivering outstanding guest service; providing quality information to internal and external guests and selling tickets to Adventure Point. Job duties of the position include, but are not limited to:
- Responsible for daily operations of the snow tubing hill, snow castle, Snow Bikes and lift operations including: opening and closing activities, appropriate staffing at assigned area’s & reviewing and completion of daily operational logs
- Assist in training of new staff and departmental training
- Communicate in a pleasant and courteous manner to our guest and fellow employees
- Close out, check backup and count deposits for Ticket Sales Agents
- Trouble shoots Point of Sale (POS) and other equipment systems
- Resolve guest ticket problems
- Perform and assist Tubing Hill daily operations
- Maintenance of lift/snow castle areas including snow work, mazes, tools and supplies.
- Maintain sufficient supplies and perform daily cleaning of yurts and restroom.
- Adhere to departmental and company policies and procedures
- Answer questions when supervisor is not available
Qualifications:
- At least 2 years guest relations experience - required
- Willingness to initiate guest contact in a friendly manner - required
- At least 1 year cash handling experience - required
- Ability to stand for long periods of time in uneven surface and variable weather conditions - required
- Past experience working in a winter alpine environment - preferred
Interesting and Informational Links:
- Find out more about Vail Resorts Recruitment and “like” our page on Facebook
- Find out more about Keystone Resort
- Find out more about our Company Policies
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
