What are the responsibilities and job description for the Ticket Scanner - Winter Seasonal - Keystone, CO position at vailresorts.valhalla.stage?
The Ticket Scanner provides an Experience of a Lifetime by greeting and engaging every guest, every time they enter a lift maze, day in and day out. They are friendly, approachable, detail-oriented, and enjoy making things easy for the guest. The Ticket Scanner plays a vital role in our business by scanning each and every ticket/pass in order to greet every guest and ensure every guest has a valid product to access the mountain.
Responsibilities include the following:
- Greet, engage, and scan every guest, every time.
- Converse with guests in all areas of interest from mountain and base area information to activities around the area both inside and outside of the resort.
- Identifying invalid scans and potential fraudulent users and involving the Scanning Lead to assist the guest.
- Identifying a reporting issues with hand held scanners and directing them to the Scanning Lead to get the equipment fixed.
- Daily setup and teardown of base area lift mazes.
- Professional and effective communication with guests and internal departments. Frequent contacts include Ticket Sales, Lift Operations, Keystone Security, IT, Mountain Guest Services, and the Summit County Sheriff.
Qualifications:
- Lift 50 pounds.
- Stand for the entire work day.
- Work outside in all weather conditions including but not limited to snow, extreme cold, and wind.
- Maintain a calm and professional demeanor at all times in stressful situations.
- Work weekends and holidays as necessary
Interesting and Informational Links:
- Find out more about Vail Resorts Recruitment and “like” our page on Facebook
- Find out more about Keystone Resort
- Find out more about our Company Policies
Have Fun. Serve Others. Do Right. Drive Value. Do Good. Be Safe. These are the values Vail Resorts employees embrace daily. As the premier mountain resort company in the world and a leader in luxury, destination-based travel at iconic locations, we operate in three highly integrated and interdependent segments including mountain, lodging and real estate. Vail Resorts employees are good at what they do and we welcome people who bring enthusiasm, pride and commitment to creating an Experience of a Lifetime to our stakeholders.
Vail Resorts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
